Adobe save as failed to process this document

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

• Global community
  • Language:
    • Deutsch
    • English
    • Español
    • Français
    • Português
    Dedicated community for Japanese speakers Dedicated community for Korean speakers
    • Home
    • Acrobat
    • Discussions
    • Save As failed to process this document. No file w.
    • Home
    • Acrobat
    • Discussions
    Save As failed to process this document. No file was created - Acrobat XI any file

    /t5/acrobat-discussions/save-as-failed-to-process-this-document-no-file-was-created-acrobat-xi-any-file/td-p/5587256 Oct 15, 2013 Oct 15, 2013

    Copy link to clipboard

    I noticed yesterday that any PDF that I try to save as a word document, powerpoint, excel spreadsheet etc. will get to the step "Preprocessing file for export. " and will then be immediately followed by the error message "Save As failed to process this document. No file was created."

    This happens with any PDF document that I try. Even simple word documents with only a few letters of text that I have converted to PDF with word then attempted to reconvert to Word docs using Acrobat XI.

    Things I have tried already based on suggestions in other threads:

    I have tried optimizing the individual PDFs and making sure they are "Accessible" by running the accessability report and fixing issues and by adding tags
    

    I have repaired Acrobat XI using the Help -> "Repair Acrobat Installation"

    I have repaired Acrobat XI using the control panel -> Programs and Features -> Uninstall/Repair

    I have uninstalled and reinstalled Acrobat XI

    I have uninstalled Acrobat XI then run the "AdbeArCleaner_v2.exe", then reinstalled Acrobat XI

    None of the above steps have worked, the problem is still present and occurs with any PDF file that I try.

    Also note: This problem has not always existed on this computer, I was able to convert PDFs to word documents less than 2 months ago.
    

    Windows 7 Professional x64

    Microsoft Office 2010 Professional Suite